Exceptional Customer Service for Your Well-being

Superb Customer Service

Customer service that's second to none awaits you at Carepaks Health Services Inc. From billing your insurance providers to following up with physicians, and pickup and delivery services, we do it all when it comes to home care and your medical equipment needs.

Call (309) 364-6007 to speak with someone at our Normal, IL location.

Take Advantage of Services Like These

  • Pickup and delivery services
  • Checking your home or business for wheelchair accessibility
  • Cleaning your equipment
  • A close network of trusted providers for quality care, financial assistance, etc.
  • 24-hour on-call service for home care clients
  • Evaluation of client for specialized products and services
  • Evaluation of client's feasibility for wheelchair transport
  • Time and travel to secure proper documentation for you
  • Time and labor involved with product sampling, etc.
  • Pressure mapping for seating systems
  • Monitoring use of products
  • Billing of primary or secondary payer sources
  • Reworking denied claims
  • Following up with physicians (progress and compliance)
  • Prepare compliance reports for doctors and insurance companies for you
  • Product and technology training for physicians and therapists
  • Arranging for patient travel
  • Loaner products to use while yours are being serviced
  • Respiratory health education for seniors in assisted living centers
  • Providing equipment in special cases prior to being able to bill for them
  • Accepting assignment (filing claims with the insurance company so you receive the maximum benefit available) 

*Due to Covid, in home visits are limited at this time.

Learn More About
Carepaks Health Services Inc

Carepaks Health Services provides patient delivery and pick-up services across
Mclean County, Sangamon County, Tazewell County, Livingston County, Woodford County, and DeWitt County.