Located in Normal, IL, we provide respiratory products, bariatric supplies, lifts and swings, bathroom aids, walking aids, wheelchairs, power scooters and power chairs. We also provide nebulizers, ambulatory products, hospital beds, and more.
Make a difference for seniors and their families by coming to Carepaks Health Services Inc for our hands-on nursing assistant program! Upon completion, you'll have the skills to work in hospitals, long-term care facilities, assisted living facilities, private homes, government agencies, and home care agencies. All classes are currently been held online via zoom while the clinical session is done in person.
Special orders and rental options are available on equipment. We will provide pick up, and some delivery is available. 7-day return on certain items. Items that include Hygiene cannot be returned. Call for more details on our policies. Call us in Normal at (309) 364-6007. Pickup and delivery services are available.
The customer service on the call was night and day.
The lady was so professional so kind and so compassionate.
She was knowledgeable and was able to answer all of my questions in a kind manner. I called another company before I call this one and the other company was extremely rude.
Because of the exceptional customer service that this company gave me, I will drive across town to do my business with this company.
We needed some special home health equipment for my husband’s back injury. The shop owner stopped her inventory count and opened the store two hours earlier so I could purchase our items. The customer service and compassion they showed us was outstanding. Happy to recommend them!!
Found myself suddenly in need of a wheelchair, shower transfer bench and several other things I never about - much less what to buy.
These folks were great. The lady in the afternoon was so helpful. Kind. Honest. They had everything and with great prices.
Had a tough time finding this type of equipment online. Hope Google starts letting this business show up in searches. Problem solved with confidence.
Very glad we went here first! Needed a blood pressure machine for my mom, who cannot use her right side due to a stroke. Therefore, taking one's blood pressure can be a challenge. The lovely lady who helped us made sure to sit us down & demonstrate several types, but most importantly, made sure that mom was able to understand and use the machines herself. We really appreciated her kindness, patience, and friendly, professional manner. We were able to make an informed decision thanks to her helping us.
I used the home health service and I was very pleased with the service they provided for my family member. I also purchased a medical equipment from them and the staff went above and beyond and was very patient with me in explaining all that I needed to ensure the equipment met my needs. Also anytime I called or came in with questions regarding my purchase all the staff members I interacted with during my visit were always so nice and willing to make sure I was very comfortable with my purchase. I will definitely patronize them in the near future.
Staff was amazing and very knowledgeable. Quick to answer questions thoroughly. Left me feeling satisfied with my purchase. I would definitely recommend to all my friends.
It is so hard to find people you can trust in health services industry. I would recommend this company to all my close friends and family and know that their needs will be met with the highest integrity and professionalism . Thanks again!
Passing Through Music- Authentic
We needed to find a place that could help us on a Saturday and tried Carepacks. The staff person there was so kind, patient, and helpful while we made the best choice.
Great services, Very detailed and knowledgeable highly recommended. Please take advantage of this awesome business helped my family and very professional and caring!
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